Your health is important to us
Like everywhere else in our new everyday life, rules now also apply on holiday for the safety of all of us. These includes distance rules, the wearing of mouth-and-nose protection in certain areas, increased hygiene measures in front of and behind the scenes.
The safety of our guests and employees is important to us. In order to avoid clusters of infections, there is a voluntary test program in Tyrol for all employees in tourism.
SAFE HOSPITALITY AT HOTEL ElISABETH - THE DETAILS
BOOKING & ARRIVAL
Important to know: Until further notice, we have adjusted the cancellation conditions to the current situation. Should the Covid-19 pandemic lead to local or personal travel restrictions (such as quarantine or entry bans into Austria), no cancellation fees will be charched. In general we ask you to arrive healthy.
All you need to enter Austria is:
a negative PCR test (max 48 hours)
a short registration under the followin link: Pre travel clearance registration
We ask you to keep a minimum distance of 1m from other guests
„SAFE IS SAFE – TRAVEL INSURANCE“
Find more information about the insurance on their website.
CHECK-IN
At the reception we have separated the check-in and check-out area to keep a better distance and to be able to serve you in the best possible way. To shorten waiting times, we ask our guests to send us the information for the check-in by email before arrival. Each guest will receive the information personally in advance with our pre-stay-email.
For the check-in at the hotel you:
- have to be tested negative (validty Antigin 24 hours / PCR 48 hours with appropriate certifacation) or
- have copleted the vaccination cycle (with appropriate certifacation) or
- have to be recoverd (with appropriate certificate)
TESTS FOR EMPLOYEES AND GUESTS
Since Summer 2020 we have been carrying out weekly Covid-19 tests for our employees.
At our hotel, you can get free antigen tests at any time you want - for more Information please ask the reception.
WELLNESS AREA & SPA
You can enjoy our range of massages and cosmetics as usual in compliance with the new hygiene and safety regulations. Our spacious wellness area with 2000 square meters offers a lot of space and is open in compliance with the minimum distance and the maximum number of people allowed as well as the official requirements. In the relaxation rooms, the loungers / double loungers are placed so that the distance of 1 meter is maintained.
PROGRAMME OF ACTIVITIES
The program of activities takes place in small groups, in compliance with the minimum distance and the maximum number of people allowed, as well as the official requirements.
HYGIENE MEASURES
Our cleaning & disinfection plan was coordinated on the basis of the current hygiene guidelines of the Austrian Hotel Association.
- Disinfection stands are distributed throughout the hotel at sensible locations
- The laundry is washed by a professional company according to the strict hygiene regulations.
- The cleaning intervals are increased
- Our chamber maids work with detergents containing disinfectants.
- All rooms are regularly additionally disinfected
- All door handles are regularly additionally disinfected
- All detergents contain disinfectants
CHECK-OUT
Of course you can pay contactlessly and we ask you to refrain from cash payments at the moment.
THE ELISABETH TEAM
The Elisabeth team is committed to self-protection and to the observance of hygiene and distance standards and is continuously trained.
BEHIND THE SCENES
Behind the scenes and for our suppliers, the same rules of conduct and hygiene apply.
WHAT DOES HOTEL Elisabeth DO IN THE EVENT OF AN INFECTION IN THE HOTEL?
If there is a suspected case of COVID-19 in the hotel, we have worked out a detailed plan of action together with our medical adviser and the authorities in order to implement the right measures immediately. Please let us know if you are not feeling well or ill. Our reception team is trained and can help you professionally.
You can find specific, up-to-date information on Covid 19 here.
If you have any further questions please do not hesitate to contact us.
We are looking forward to welcome you !